Enov takes your privacy concerns very seriously, and confirms to users of this site that we will not sell or rent
individual user information to others and will only share information in accordance with this privacy policy.
Enov is committed to keeping customer information confidential and used solely for the purpose of serving you better.
We undertake the following measures to ensure a high level of privacy for our customers. When transacting with our
company you are dealing with Enov Ltd trading as AllianceUK.com. In order for us to provide the best possible level
of service, we need to gather certain information. When you set up an Internet account with Enov , we will ask you
for some relevant information, including:
- Your name
- Email address
- Mailing address
- Delivery address
- Credit card details (Optional if you wish to open a credit account)
- Phone number(s)
- Fax number(s)
This information allows us to provide you with personalised services and correspond with you separately. The information
you provide will be kept confidential and used to support your customer relationship with Enov. It will help us to maintain
your account and alert you to new products, special offers and services, which are suited to you as they become available.
Such uses may be special offers in promotional emails and on our website.
Accuracy and Updating Information
We endeavour to keep our information accurate and up to date.
Once you have registered online with Enov you can check the information we store for your account by visiting our website
and logging-in. Then access the "Update Account" link at the top of the page to display your account information. You can
amend any inaccuracies through this facility.
Alternatively, you can contact us requesting that we update, modify or delete your account information.
Website Tracking
Like most websites, we use cookies and other internal tracking methods to track the way our website is used by our
customers so we understand better how to make the service faster and more user friendly. The information we gather is
analysed either in the aggregate or at a customer level, where we feel that the data we collect will help to enhance
your purchasing experience.
Sharing Information
We do not share personally identifiable data with any other companies except as provided in this policy or permitted by law.
We may provide such aggregate statistics about our sales, traffic patterns, and related website information to trustworthy
third parties, but these statistics will include no personally identifying information.
In order to provide you with a service, fulfil a transaction you have requested or in connection with legal process, we may
share personally identifiable data with our agents (such as credit card processing companies, credit reference agencies, outside
suppliers, distributors and delivery companies), and group companies for such purpose, relevant authorities or otherwise with
your permission. Where appropriate, we share user experience information or other customer level personally identifiable
information with companies within our group as well as our trusted third parties, agents and business partners for the purpose
of accomplishing our objectives of customer personalisation and improvement of site design and user experience.